ReploraAI
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CLINICS & DENTAL

Turn patient reviews into your strongest marketing asset

Patients choose their doctor based on Google reviews. Replora AI ensures every review gets a professional, HIPAA-conscious reply — instantly.

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< 60s
reply time on Small Business plan
4.7★
avg rating for Replora clinics
98%
AI reply accuracy

The review challenges you face every day

😓
A patient leaves a 2-star review about wait times on Friday evening — it sits there all weekend with no response.
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Your front desk is too busy with appointments to reply to 15+ reviews a week.
😓
One unanswered negative review is costing you new patient enquiries every day.
✅
Replora AI solves all of this automatically. Set it up once and every review gets a personalised reply — 24/7.

Features built for your use case

Professional, patient-safe replies
Replora AI generates replies that are empathetic and professional — never mentioning patient-specific information. Fully compliant with healthcare communication standards.
Complaint categorisation
Every 1-2★ review is automatically categorised (wait time, staff, billing, results) so you can identify and fix the real issues in your practice.
Multi-location support (Small Business plan)
Run multiple clinic branches? Manage all locations from one dashboard with separate reply settings per location.

Start free — 5 reviews on us

See Replora AI working on your real reviews before you commit.

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How Google review management works for clinics and dental practices

Google review management for clinics and dental practices means noticing every new review on your Google Business Profile, replying in a way that fits what the patients wrote, and following up on the complaints behind low ratings. In Replora AI, Review Auto-Reply drafts a reply to each review from the review text and posts it automatically or holds it for your approval, based on rules you set by star rating.

Further reading: the Google review management guide, review response examples by industry, how to respond to negative reviews, and Review Booster for making it easy for patients to leave feedback.

Frequently asked questions

Does Replora work for dental practices and hospitals?

Yes. Replora AI works for any healthcare business with a Google Business Profile — dental clinics, GP practices, physiotherapy centres, eye clinics, hospitals, and veterinary practices.

Are replies compliant with healthcare communication standards?

Replora generates professional, empathetic replies that never mention patient-specific information, diagnoses, or treatment details. The AI is trained to handle healthcare reviews appropriately.

What if a patient complains about wait times or billing?

Replora categorises complaints automatically (wait time, staff, billing, results, cleanliness) and generates a diplomatic reply. You get an instant alert so you can address the operational issue.

Can I manage multiple clinic branches?

Yes. On the Small Business plan you can manage up to 5 locations, and on the Agency plan up to 20. Each location gets its own reply settings and analytics.

How does this help attract new patients?

Google says more reviews and positive ratings can help a business's local ranking. Potential patients read reviews before booking — a well-managed profile builds trust and drives new enquiries.

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