Managing Google reviews by hand does not scale
People read your replies as well as your reviews. A profile full of unanswered feedback tells them the business is not listening.
A thoughtful, personal reply to every review is hours of work each week — and it is the first thing that slips when the business gets busy.
A defensive reply to a 1-star review can do more damage than the review. Writing calmly under pressure is hard, and every location multiplies the load.
One reply workflow for positive, neutral and negative reviews
Review Auto-Reply does not send the same template to everyone. It reads what each customer wrote and treats a 5-star thank-you, a mixed 3-star and a 1-star complaint differently.
A warm, specific thank-you that mentions what the customer actually praised. Most businesses let these post automatically so no happy customer goes unacknowledged.
A balanced reply that thanks the customer and addresses the point they raised. Commonly drafted and held in the reply queue so you can read it before it goes out.
An empathetic draft that acknowledges the problem without arguing. The review is escalated to you and logged as a complaint with issue type, severity and a suggested action.
Up and running in minutes
Sign in with Google OAuth 2.0 and choose your locations. Replora uses the official Google Business Profile API and never sees your password.
New reviews are synced automatically. The AI identifies the language, the sentiment and what the customer is actually talking about.
Each reply is generated fresh from the review text, your business details and the tone you chose — friendly, professional or formal.
Your routing rules decide: post straight to Google, or wait in the reply queue for you to edit and approve.
What your business gets
Including the ones that arrive at night, at the weekend, or while you are with customers.
Written from the review itself in the tone you set, not from a list of canned responses.
Run on full autopilot, approve everything first, or mix the two by star rating.
One owner account connects several locations. Each keeps its own tone, rules and analytics.
Low-star reviews are logged as complaints with category and severity, so problems can be tracked.
The reply is written in the language of the review.
Plays well with your tools
Learn more
How review automation works, the risks, and where a person should stay involved.
Read →How AI reads a review and drafts a reply, and where it falls short.
Read →Paste one review and get a drafted reply. No account needed.
Read →The step-by-step method for every star rating.
Read →Replies you can adapt, by rating and by industry.
Read →One owner account for every Google Business Profile location.
Read →Review Auto-Reply — common questions
What is Replora AI?
Replora AI is AI-powered Google review management software for local businesses. It connects to your Google Business Profile, writes a personalized reply to each review, and posts it automatically or after you approve it. One owner account can manage multiple Google Business Profile locations.
How does Replora automatically reply to Google reviews?
After you connect your Google Business Profile, Replora syncs new reviews and analyses the language, sentiment and content of each one. It then generates a reply in the tone you chose and, depending on your rules for that star rating, either posts it to Google through the official API or places it in your reply queue for approval.
Can one owner manage multiple Google Business Profiles?
Yes. A single owner account can connect and manage several Google Business Profile locations from one dashboard — up to 5 on the Small Business plan and up to 20 on the Agency plan. Each location keeps its own reply tone, routing rules and analytics.
How does Replora handle negative reviews?
Low-star reviews are treated differently from praise. Replora drafts a calm, empathetic reply, and by default holds it for your approval instead of posting it blindly. The review is also logged as a complaint with its issue type and severity so you can track and fix the underlying problem.
How is Replora different from general review-management software?
General review tools mostly collect reviews from many sites and give you an inbox to answer them yourself. Replora focuses on Google Business Profile and does the replying: it writes each response with AI, posts it for you, and applies approval rules by star rating across all of your locations.
How do I auto-reply to Google reviews?
Connect your Google Business Profile to Review Auto-Reply with Google sign-in, choose a reply tone, and set which star ratings post automatically. From then on each new review gets an AI-written reply that is posted to Google or held for your approval.
Is there a way to automate Google review responses without losing control?
Yes. Routing rules by star rating let positive reviews post automatically while replies to neutral and negative reviews wait in a queue for you to edit and approve. You can also hold every reply for approval.
Is Review Auto-Reply a Google Business Profile review management tool?
Yes. It works only with Google Business Profile: it syncs the reviews on your profile, writes and posts replies through the official Google Business Profile API, and lets one owner manage several locations from one dashboard.
Will replies post without my approval?
Only if you set it up that way. You choose, per star rating and per location, whether a reply posts automatically or waits for you. You can also edit any draft before it goes out.
Is automatic replying allowed by Google?
Yes. Replies are posted through the official Google Business Profile API using access you grant with Google OAuth, which is what that API is for. You remain the owner and author of every reply.
Review Auto-Reply works even better with the rest of the platform
One connected platform — every product feeds the next.