ReploraAI
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HOTELS & HOSPITALITY

Every guest review replied to — while your team focuses on hospitality

Hotel guests check Google reviews before booking. Replora AI ensures every review — from glowing 5-stars to tough 1-stars — gets a personalised, professional reply.

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< 60s
reply time on Pro plan
40+
languages supported
100%
reply rate on Pro plan

The review challenges you face every day

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Peak season means hundreds of reviews — impossible for your front desk to handle manually.
😓
International guests leave reviews in Arabic, German, Japanese — no one on your team can reply appropriately.
😓
A 2-star review about the breakfast goes unanswered and deters 20 potential bookings.
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Replora AI solves all of this automatically. Set it up once and every review gets a personalised reply — 24/7.

Features built for your use case

Multilingual replies — 40+ languages
If a guest reviews in Arabic, Japanese, or German, Replora replies in the same language — perfectly. Essential for hotels with international guests.
Tone matched to your brand
Boutique guesthouse or business hotel? Set your brand tone once — warm and personal, or formal and professional — and every reply matches.
Negative review management
Every 1-2★ review triggers an instant alert and an empathetic, solution-focused reply that shows future guests you take feedback seriously.

Start free — 5 reviews on us

See Replora AI working on your real reviews before you commit.

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Frequently asked questions

Does Replora work for resorts and boutique hotels?

Yes. Replora AI works for any hospitality business with a Google Business Profile — hotels, resorts, hostels, boutique stays, B&Bs, and serviced apartments.

Can it handle reviews in multiple languages?

Absolutely. Replora detects the reviewer's language and replies in kind — supporting 40+ languages including Arabic, Japanese, German, French, and Hindi. Essential for hotels with international guests.

What happens when a guest leaves a negative review?

Replora generates an empathetic, solution-focused reply and sends you an instant alert. The AI never argues — it acknowledges the issue and invites the guest to resolve it directly with your team.

Can I review replies before they go live?

Yes. You can use the reply queue to review and edit every AI reply before posting. Or enable auto-post for 4-5 star reviews and manually review only negative ones.

How does this help with direct bookings?

Hotels with higher Google ratings and active review responses rank higher in Google Maps and local search. This drives more direct website visits and reduces dependency on OTA commissions.

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