Your happiest customers are silent — your angriest are not
They loved the visit, they meant to leave a review, they never did. Without a well-timed nudge, 5-star experiences evaporate into nothing.
Staff forget, or feel uncomfortable asking face-to-face. Paper cards get pocketed and forgotten. Your review flow depends on whoever’s on shift.
The one customer with a bad day skips the conversation and goes straight to Google — and that 1-star review outweighs ten silent happy visits.
A review funnel that asks everyone — and routes by sentiment
Review Booster automates the ask across every channel, then splits the path: delighted customers glide to Google, disappointed ones get heard privately and handled by AI.
QR codes for in-store, SMS and WhatsApp minutes after the visit, branded email for follow-ups — timed while the experience is still fresh.
Happy customers reach your Google review page in one tap. No searching, no logins to figure out — just stars and a text box.
Unhappy customers get a private feedback form instead. An AI apology goes out instantly, a complaint is created for your team — and Google never sees it.
Up and running in minutes
Generate your QR codes and short review links — branded, trackable, ready in minutes.
Send requests by SMS, WhatsApp, or email — one at a time or in batches after busy days.
Great experiences go to Google. Poor ones go to a private form with an instant AI apology.
Track requests, opens, conversions, and intercepted complaints in your funnel analytics.
What your business gets
Consistent asking beats hoping — review volume compounds month after month.
When every customer is asked — not just the angry ones — your stars match your service.
Complaints reach your inbox with an apology already sent, not your public profile.
Nobody has to ask for reviews face-to-face — the system does it, politely, every time.
Fresh review volume and velocity are ranking signals — a steady stream lifts you in local search.
Everyone can always post publicly; the private channel is an extra option, not a filter. No review gating.
Review Booster — common questions
Is this review gating? Is it allowed by Google?
No gating. Every customer can always post a public review — the “Not great” path simply offers a direct private channel as well, and never blocks or discourages public posting. This keeps you inside Google’s review policies while giving unhappy customers a faster way to be heard.
Which channels can I send requests on?
QR codes and short links for in-person, plus SMS, WhatsApp, and email — all included. You can mix channels per customer and schedule sends for the moment after their visit.
What happens when someone leaves negative private feedback?
Three things, instantly: an empathetic AI-written apology goes to the customer, a complaint is created in Complaint Intelligence with a severity score, and your team is notified. You resolve it privately — often turning the customer around.
Can I customize the messages and branding?
Yes — sender name, message text, tone, and branding are all yours. Requests read like they came from your business, because they did.
How many review requests can I send?
Both paid plans include generous request volumes tied to your plan’s review capacity (1,500/month on Small Business, 10,000/month on Agency). QR code scans are always unlimited.
Review Booster works even better with the rest of the platform
One connected platform — every product feeds the next.
AI answers your calls, books appointments, and captures complaints 24/7.
Explore AI Receptionist →Human-like AI replies to every Google review — auto-post or approve first.
Explore AI Responder →Your AI business coach — trends, action cards, and growth recommendations.
Explore AI Business Insights →