Email carries operational messages to you — new-review alerts, complaint notifications, daily performance reports, and escalations from the reply queue. Transactional delivery runs on Resend.
Why this integration exists
Email is the best channel for keeping owners informed without opening a dashboard — a daily report at 8 AM tells you everything that happened yesterday.
What it does
Daily performance reports
Complaint and escalation alerts
Reply-queue notifications
Unsubscribe honored on every marketing-style send
How the workflow runs
1
Alerts come in
Complaints and escalated reviews reach your inbox the moment they need you.
2
Reports arrive daily
Reviews, reply rate, complaints, and the best review of the day — every morning.