Review requests where your customers already chat.
The WhatsApp integration lets Review Booster send review requests on the channel many customers check first. Requests arrive as a friendly message with one-tap sentiment buttons — happy customers continue to Google, unhappy ones reach your private feedback form.
Why this integration exists
Open rates decide whether review requests work. For many customers — especially in hospitality and services — WhatsApp is the most-read inbox they have, which makes it the most effective place to ask.
What it does
Review requests delivered as WhatsApp messages
One-tap sentiment routing inside the chat
Branded sender identity
Works alongside SMS and email in one funnel
Delivery and open tracking in funnel analytics
How the workflow runs
1
Customer visits
You (or an automation) trigger a request after the visit.
2
Message lands
The customer gets a short WhatsApp message asking about their experience.
3
Sentiment routes
Great → your Google review page. Not great → private feedback with an instant AI apology.
4
Funnel measures
Every request, open, review, and interception is counted.