Enterprise-grade telephony behind every call and text.
Replora uses Twilio, a leading cloud communications platform, to carry AI Receptionist phone calls and deliver SMS messages. You keep your existing business number and forward calls — always, after hours, or when busy. Setup takes minutes and is fully reversible.
Why this integration exists
Voice AI is only as good as the phone infrastructure underneath it. Twilio provides carrier-grade call quality and deliverability, so the AI Receptionist answers reliably and review requests actually arrive.
What it does
Inbound call handling for the AI Receptionist
Keep your existing number via call forwarding
SMS delivery for review requests and booking confirmations
Delivery tracking and carrier-compliant opt-outs
Flexible forwarding: always, after-hours, or busy/no-answer
How the workflow runs
1
Number provisioned
Replora sets up a Twilio number behind the scenes — nothing for you to manage.
2
Forward your line
One setting at your phone provider routes calls to the AI. Reversible anytime.
3
Calls and texts flow
The AI answers calls; SMS confirmations and review requests go out.
4
Usage is metered
Voice minutes count against your plan allowance; overage is billed transparently.