Every missed call is a customer calling your competitor next
Most callers won’t leave a voicemail — they hang up and dial the next business on Google. Evenings and weekends are where bookings quietly die.
Every ring pulls staff away from the person in front of them. Either the caller waits, or the customer in the room does — you lose either way.
An unhappy caller who reaches no one doesn’t calm down. They post it — publicly, on your Google profile, where every future customer reads it.
A voice AI that sounds like your best front-desk hire
Replora’s AI Receptionist holds real conversations — not phone trees, not “press 1” menus. It knows your services, prices, and hours, and it acts: booking, answering, and logging.
The AI checks your live Google Calendar availability mid-call and books the slot on the spot — with SMS confirmation to the caller. No callbacks, no lost leads.
Train it on your FAQs, tone, and policies in minutes. It answers “do you take walk-ins?” the way you would — consistently, on every call.
When a caller is upset, the AI listens, de-escalates, and logs a complaint with the full transcript — feeding Complaint Intelligence so you fix it privately.
Up and running in minutes
Forward your existing business line — no new number needed, powered by Twilio.
Services, prices, hours, FAQs, booking rules, and the tone you want. Takes about 10 minutes.
Calls answered on the first ring, 24/7 — booked, answered, or logged as complaints.
Every call transcribed and categorized. Review transcripts, refine answers, watch bookings grow.
What your business gets
Evenings, weekends, holidays — the calls you used to miss become booked appointments.
Staff stay focused on customers in the room while the AI handles the phone.
Searchable transcripts of every conversation — no more “what did they ask for?”
The same warm, accurate answer on call one and call one thousand.
Phone frustration gets logged and handled privately instead of surfacing as a 1-star review.
Ten calls at once on a Saturday? The AI answers all of them simultaneously.
Plays well with your tools
AI Receptionist — common questions
Does it sound robotic?
No. The AI Receptionist uses modern neural voice AI with natural pacing and your chosen tone. Callers hold normal conversations — most don’t realize they’re speaking with an AI until it books them faster than a human would.
What happens if the AI can’t answer a question?
It gracefully takes a message, logs the question with the full transcript, and flags it for your team. You can also configure call transfer to a human during business hours. Every unanswered question becomes a suggestion to expand its knowledge.
How many calls are included in my plan?
The Small Business plan includes 200 AI voice minutes per month — roughly 60–100 typical calls. If you use them up, calls keep being answered and additional usage is billed separately, so a busy month never means missed customers.
Do I need a new phone number?
No. You keep your existing number and simply forward calls — always, after-hours only, or when busy. Setup takes minutes and is fully reversible.
Which calendar does it book into?
Google Calendar, with live two-way sync. The AI only offers slots that are actually free and writes confirmed bookings back instantly, so double-bookings can’t happen.
What happens to complaints it hears?
They’re logged into Replora’s Complaint Intelligence with the transcript attached — the same inbox that collects low-star reviews and private feedback — so your team can resolve the issue before it ever reaches your public Google profile.
AI Receptionist works even better with the rest of the platform
One connected platform — every product feeds the next.
QR codes, SMS, WhatsApp & email that turn happy customers into 5-star reviews.
Explore Review Booster →Human-like AI replies to every Google review — auto-post or approve first.
Explore AI Responder →Your AI business coach — trends, action cards, and growth recommendations.
Explore AI Business Insights →